FAQ
VentMat ships Internationally from our warehouse in Nevada, USA, via UPS and USPS. Depending on your location, it can take 3-7 days to receive your order in the continental United States. Hawaii and Alaska will be longer, as will International orders. You will receive tracking information via email as soon as your order is shipped.
VentMat ships Internationally from our warehouse in Nevada, USA, via UPS and USPS. Depending on your location, it can take 3-7 days to receive your order in the continental United States. Hawaii and Alaska will be longer, as will International orders. You will receive tracking information via email as soon as your order is shipped.
Installing your VentMat at home, in your RV/Trailer, or in your boat, is fast and easy. Simply move your mattress out of the way, place your VentMat on your sleeping platform with the elastic corner straps facing upward, and replace your mattress above. Secure the elastic corner straps over each corner of your mattress, and make bed as normal.
For a complete installation guide with photos, please see our Installation Guide.
Installing your VentMat at home, in your RV/Trailer, or in your boat, is fast and easy. Simply move your mattress out of the way, place your VentMat on your sleeping platform with the elastic corner straps facing upward, and replace your mattress above. Secure the elastic corner straps over each corner of your mattress, and make bed as normal.
For a complete installation guide with photos, please see our Installation Guide.
VentMat is very resistant to soiling, but in the case you spill or drop something on your VentMat, simply spot clean with mild detergent and a sponge or soft cloth. Rinse thoroughly and drape over line or railing to dry.
VentMat is very resistant to soiling, but in the case you spill or drop something on your VentMat, simply spot clean with mild detergent and a sponge or soft cloth. Rinse thoroughly and drape over line or railing to dry.
VentMat 2.0 is made from a patented hypoallergenic acrylic material. While we have not been able to successfully manufacture this unique material from recycled materials, the edging is made with recycled fibers.
VentMat 2.0 is made from a patented hypoallergenic acrylic material. While we have not been able to successfully manufacture this unique material from recycled materials, the edging is made with recycled fibers.
We do not currently offer custom sizes via our website but we may be able to accommodate your needs with a special order. Please contact us to inquire or learn more.
We do not currently offer custom sizes via our website but we may be able to accommodate your needs with a special order. Please contact us to inquire or learn more.
VentMat carries a full 1-year manufacturer's defect warranty from date of delivery after purchase. If you have any problems with your VentMat, please don't hesitate to reach out and we will replace your VentMat absolutely free! Please note that the warranty does not cover failures or issues due to damage (by sharp object, liquid, fire, etc.), misuse/improper use. incorrect installation, or negligence.
VentMat carries a full 1-year manufacturer's defect warranty from date of delivery after purchase. If you have any problems with your VentMat, please don't hesitate to reach out and we will replace your VentMat absolutely free! Please note that the warranty does not cover failures or issues due to damage (by sharp object, liquid, fire, etc.), misuse/improper use. incorrect installation, or negligence.
You may return your unopened, undamaged VentMat for any reason within the first 30 days. Please note it must be returned SEALED in it's original box, including any packing materials. Please contact us to initiate a return via our web form.
NOTE: We will not accept any returns without prior authorization. YOU MUST CONTACT US BEFORE SENDING YOUR VENTMAT BACK.
You may return your unopened, undamaged VentMat for any reason within the first 30 days. Please note it must be returned SEALED in it's original box, including any packing materials. Please contact us to initiate a return via our web form.
NOTE: We will not accept any returns without prior authorization. YOU MUST CONTACT US BEFORE SENDING YOUR VENTMAT BACK.